RingCentral: Best overall quality and features The top 6 alternatives to Mitel, ranked for small businessesġ. RingCentral: Best overall quality and features.A la carte apps might look cheapest on the surface, but add-ons can really add up.īased on these criteria, here’s our ranking of Mitel alternatives and what they’re best for: Affordability is important, and what you get for that price determines a product’s true value. How easy is it to reach them, and how helpful are they in a crisis? How well does the platform sync with your current applications, like your CRM or email client? The less toggling you have to do, the better. How much will this service impact your bottom line? Every dollar counts when you run a business. How reliable is the cloud phone connection? In a small business, outages can mean a loss of real customers. Time is a valuable resource for small businesses, so we looked into customer reviews about each product’s ease of use and customer support. These are the criteria we used for this comprehensive ranking of UCaaS products: These products are affordable options (some more than others) that offer different levels of service and features, depending on your price point and goals. We rounded up and ranked six of the top alternatives to Mitel, with small businesses in mind. So many options, in fact, that it’s hard to know where even to start.īefore the cold sweat kicks in: we’ve got you covered. There’s good news about the world of VoIP technology today: you have options! If Mitel isn’t the best fit for your business, that’s okay. Or you might really need strong analytics and reporting, which is another area where Mitel falls a little short compared to some others. For example, price might be an important factor for you, and Mitel is one of the pricier options in the world of VoIP services. Mitel’s been in the game for a long time, opening back when the idea of the cloud hadn’t even been thought of yet, so their products are reliable and well secured.īut every small business is unique, with different needs when it comes to connecting with their customers. Mitel is a solid PBX provider, offering a wealth of features through their MiCloud app. Whether it’s one of these cases or a mystery third, you’ve come to the right place. You’ve researched Mitel but aren’t sure it’s the right choice for your business.
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You currently use Mitel and think it’s time to look for a new VoIP provider, We wager you landed on this article for one of two reasons: